DIGITAL EMPATHIC
MINDSET

ABOUT THE PROGRAM

Participants will learn crucial abilities/tools to manage their own stress and achieve work-life balance. More importantly, they will learn how to quickly address customers’ negative feedback or buy time during a digital age, using time-proven techniques.

IN THIS WORKSHOP, YOU WILL:

  • Diffuse their own emotional time bombs at work and at home

  • Identify and learn words that diffuse customers’ negative feedback

  • Learn to handle extremely difficult customers

  • Make angry customers happy again, to be a repeat customers

HOW IT WORKS

  • Duration: 90 mins

  • Participants: Up to 25

  • Media: Online via Zoom

  • Facility: A quiet room, participants sitting on a  chair or on the floor on top of a cushion, laptop & earphone

  • Facilitator: Experienced Certified Meditation Instructor

THE GOLDEN SPACE HONGKONG

©2019 by The Golden Space Global